Terms of Service

1. Acceptance of Terms

By accessing or using SkillSaber, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Service

You may use SkillSaber for lawful purposes only. You agree not to use the platform to upload, transmit, or distribute any content that is unlawful, harmful, or infringes the rights of any third party.

3. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use of your account.

4. Subscriptions and Payments

Subscription fees are billed in advance on a monthly or annual basis. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period, and cancelling stops future billing rather than refunding the period already served.

Course and book purchases give the access described at checkout and are fulfilled immediately, so they are final. We do not refund for change of mind or for having finished the content.

We will refund in two situations, on clear and convincing evidence: the material was materially not as described, or the payment was not authorised by the cardholder. Email support with the details and we will investigate properly.

Why the bar is set here. Digital material cannot be returned. Once a course or book has been delivered it has been received in full, so a refund is simply the product given away. A no-questions refund window on a product like this gets used as a way to take the material for free, and that cost lands on the people who pay honestly. Refunding on evidence rather than on request is what keeps the price where it is. If something is genuinely wrong with what you bought, say so and we will make it right — that case is exactly what this policy is for.

Talk to us first. If something is wrong with your purchase, email support before you contact your bank. We resolve almost everything directly, usually within a day, and we would far rather fix the problem than argue about it. Give us the chance to.

You always keep the right to dispute a charge with your card issuer, and nothing in these terms removes or limits that right. We are asking, not restricting. What we will say is that a dispute raised without contacting us first costs us a non-refundable fee whichever way it is decided, and we may decline to sell to that account again. Emailing us is faster for you and cheaper for us, and it is the only route where you can actually get the outcome you wanted.

Nothing here limits refund rights you have under applicable law.

5. Intellectual Property

All content, features, and functionality on SkillSaber are owned by SkillSaber and are protected by copyright, trademark, and other intellectual property laws.

6. Limitation of Liability

SkillSaber is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

7. Contact Us

If you have questions about these Terms, please contact us at [email protected].